SOUTH BAY ONE-STOP BUSINESS & CAREER CENTERS
Textured Tech - Carson
Workforce History:
Carson-based Textured Tech is a premier beauty supply store that opened in early 2019 to fill the gap between Black women being the primary patrons of hair care products and being virtually absent in the ownership space. The store features beauty brands for kinky/curly hair and a wide array of products for both women and men.
Workforce Challenge:
COVID-19 Stay at Home orders began after its first year in operation. Prior to COVID, Textured Tech offered shipping on their website, although in April, they expanded delivery offerings to include local same day delivery and curbside pickup. Leveraging their website, while the physical store was closed to the public, allowed customers access to products other retailers, like Amazon, deemed non-essential.
Outcomes & Benefits:
Textured Tech turned to the South Bay One-Stop Center during the most pivotal time of the pandemic to establish training programs on website development and customer service for youth interns to develop a local talent pipeline. The most rewarding result of this effort for Textured Tech is that their customers now see staff and ownership who look like them. 100% of their staff is composed of community members hired through the South Bay One-Stop Center, making Textured Tech a reflection of the community they serve.
“Partnering with organizations like the South Bay One-Stop Center provides business owners the flexibility to grow their business and develop local talent.” - Textured Tech