Ruben Calvillo worked for a car rental company, where he was a manager in training. He subsequently lost his job when he did not pass his training course. Mr. Calvillo had difficulty finding work and needed to enhance his skills. Realizing that he needed to find a job that would enable him to take care of his family, which included both of his parents and younger siblings, he realized that he needed to go back to the Employment Development Department. He was then referred to the Gardena One-Stop where he received information on vocational training.