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Terranea Resort - Palos Verdes

Workforce History:

Terranea Resort first opened its doors in 2009. Situated on the Palos Verdes Peninsula, it is a 102-acre property with 582 guestrooms that requires a large workforce to maintain the grounds and the guestrooms.

Workforce Challenge:

Terranea needed to fill various positions in their housekeeping department including; house attendants, guestroom attendants, stewards, turn down attendants and public area attendants. They had previously utilized staffing agencies to fill their permanent and temporary positions. With challenges of finding the right individuals, they looked elsewhere and found partnership with the South Bay One-Stop Business & Career Center – Torrance.

Outcome and Benefits:

The first collaborative recruitment event, held at the South Bay One-Stop Business & Career Center – Torrance, attracted job seekers living primarily in the South Bay. Terranea was so pleased with the positive recruitment and being able to utilize the One-Stop Center facility, that they scheduled a second recruitment. Terranea was so satisfied with the result they decided to work solely with the Torrance One-Stop Center staff. The One-Stop continues to host pre-screenings for candidate referrals to Terranea Resort’s housekeeping department along with pre-screenings for their technical positions within the engineering department.

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